HI! IF YOU NEED HELP WITH YOUR PURCHASE OR COORDINATE THE SHIPPING WRITE US! 🤗

WHAT DO I DO IF THE PRODUCT I WANT IS OUT OF STOCK?

If at this time there is no stock of the product you want, what you have to do is: go on our website to the model you are looking for, select the size you want, you will see a "Out of stock" sign, under that sign there will appear a box that says "Notify me when there is stock" there you will leave your email and as soon as they enter again it will automatically notify you and you will be able to buy it.

 

CAN I RESERVE A PRODUCT?

No, you cannot reserve any product in our online store or via WhatsApp. We can make a reservation for a little while until we receive the payment for the purchase.

 

PRODUCT PHOTOGRAPHS

Our online shop presents the characteristics of the items in the product sheets. However, it may happen that the colors of the items offered for sale do not fully correspond to the actual colors due to the Internet browser, the screen used or the lighting of the photograph.

 

WHERE CAN I SEE MY ORDERS?

In "My Account" you will be able to see all the orders you placed on the page and the status.

 

WHAT IS THE SHIPPING COST?

To know the shipping cost write us here with the following information: country, city, zip code and model you would like to buy, so we can calculate the shipping and shoe costs.

 

CAN I TRACK MY ORDER?

Yes, for home deliveries, once they are dispatched, you will receive an email with the tracking details.